Privacy Policy | Selene Legal Services

1. Introduction

Selene (the "Company", "we", "us", "our") is committed to protecting your privacy and ensuring you have a positive experience on our website and when engaging with our legal services. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal data in accordance with Hong Kong's Personal Data (Privacy) Ordinance (PDPO) and applicable laws.

This policy applies to all personal data we collect through our website, contact forms, email enquiries, and in the course of providing our services.

2. Personal Data We Collect

2.1 Information You Provide

When you contact Selene, request our services, or engage with our website, we may collect the following personal data:

Name and contact information (email, phone number, business address)
Company information and job title
Nature of your legal matter or enquiry
Information you provide in correspondence and documents
Financial information necessary for billing purposes

2.2 Information Collected Automatically

When you visit our website, we collect certain information automatically including:

IP address and device information
Browser type and version
Pages visited and time spent
Referral source
Cookie information

3. How We Use Your Personal Data

We use personal data for the following purposes:

Service Delivery: To provide legal advisory services you've requested
Communication: To respond to enquiries and maintain contact about your matter
Billing: To invoice and process payments for services rendered
Legal Compliance: To comply with legal obligations and regulatory requirements
Website Improvement: To understand how you use our website and improve our services
Marketing Communications: To send information about our services (with your consent)

We only use your personal data for these specified purposes. We will not use it for unrelated purposes without obtaining your consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: Processing is necessary to fulfill our engagement with you
Consent: You have given explicit consent for specific processing activities
Legal Obligation: Processing is required by Hong Kong law or our professional obligations
Legitimate Interest: Processing serves our legitimate business interests

5. Data Sharing and Disclosure

We maintain strict confidentiality regarding client information. However, we may disclose personal data in the following circumstances:

To professional advisers (accountants, tax specialists) where necessary for service delivery
To third-party service providers bound by confidentiality agreements
Where required by law, court order, or regulatory authority
With your explicit consent

We will not sell or rent your personal data to third parties for marketing purposes without your consent.

6. Data Retention

We retain personal data for the following periods:

During Engagement: As long as we are providing services to you
After Engagement: For 7 years following completion of services (to satisfy legal and professional obligations)
Contact Information: Retained for 2 years after last contact unless you request deletion

After the retention period, we will securely destroy personal data unless retention is required by law.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

Secure communication channels (SSL/TLS encryption for website)
Access controls limiting data to authorised personnel
Regular security reviews and updates
Confidentiality agreements with all staff
Secure document storage and disposal procedures

8. Your Rights Under PDPO

You have the following rights regarding your personal data:

Right to Access: You can request access to your personal data we hold
Right to Correction: You can request correction of inaccurate data
Right to Deletion: You can request deletion of your data (subject to legal requirements)
Right to Erasure: Right to have data erased where no longer necessary
Right to Object: You can object to processing for marketing purposes
Right to Withdraw Consent: You can withdraw consent for processing based on your consent

To exercise these rights, please contact us at [email protected]

9. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. Cookies allow us to:

Remember your preferences
Understand website usage patterns
Measure marketing effectiveness

You can manage cookie preferences through your browser settings or our cookie policy page. Please note that disabling cookies may affect website functionality.

10. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing personal data.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we've collected data from a minor, we will take steps to delete it promptly.

12. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website with an updated "Last Updated" date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Address: Suite 508, 5/F, Champion Tower, 3 Garden Road, Central, Hong Kong
Phone: +852 2913 6748

If you have unresolved concerns about our privacy practices, you may lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD) in Hong Kong.